March 3, 2011

interview at the point of interviewer

also comes from Joel on software

How do you detect smart in an interview? The first good sign is that you don’t have to explain things over and over again. The conversation just flows. Often, the candidate says something that shows real insight, or brains, or mental acuity. So an important part of the interview is creating a situation where someone can show you how smart they are. Remember, smart does not mean “knows the answer to trivia questions.” Anyway, software teams want to hire people with aptitude, not a particular skill set. Any skill set that people can bring to the job will be technologically obsolete in a couple of years, anyway, so it’s better to hire people that are going to be able to learn any new technology rather than people who happen to know how to make JDBC talk to a MySQL database right this minute. In general, the way to learn the most about a person is to let them do the talking. Give them open-ended questions and problems.

That’s just a list of questions that I want to ask. Here’s a typical plan for interviewing a programmer:

1. Introduction
2. Question about recent project candidate worked on
3. Easy Programming Question
4. Pointer/Recursion Question
5. Are you satisfied?
6. Do you have any questions?

What should you look for during the open ended questions?

One: Look for passion. Smart people are passionate about the projects they work on. They get very excited talking about the subject. They talk quickly, and get animated. Being passionately negative can be just as good a sign. “My last boss wanted to do everything on VAX computers because it was all he understood. What a dope!” There are far too many people around that can work on something and not really care one way or the other. It’s hard to get people like this motivated about anything.

Bad candidates just don’t care and will not get enthusiastic at all during the interview. A really good sign that a candidate is passionate about something is that when they are talking about it, they will forget for a moment that they are in an interview. Sometimes a candidate comes in who is very nervous about being in an interview situation—this is normal, of course, and I always ignore it. But then when you get them talking about Computational Monochromatic Art they will get extremely excited and lose all signs of nervousness. Good. I like passionate people who really care. (To see an example of Computational Monochromatic Art try unplugging your monitor.) You can challenge them on something (try it—wait for them to say something that’s probably true and say “that couldn’t be true”) and they will defend themselves, even if they were sweating five minutes ago, because they care so much they forget that you are going to be making Major Decisions About Their Life soon.

Two: Good candidates are careful to explain things well, at whatever level. I have rejected candidates because when they talked about their previous project, they couldn’t explain it in terms that a normal person could understand. Often CS majors will just assume that everyone knows what Bates Theorem is or what O(log n) means. If they start doing this, stop them for a minute and say, “could you do me a favor, just for the sake of the exercise, could you please explain this in terms my grandmother could understand.” At this point many people will still continue to use jargon and will completely fail to make themselves understood. Gong! You don’t want to hire them, basically, because they are not smart enough to comprehend what it takes to make other people understand their ideas.

Three: If the project was a team project, look for signs that they took a leadership role. A candidate might say, “We were working on X, but the boss said Y and the client said Z.” I’ll ask, “So what did you do?” A good answer to this might be “I got together with the other members of the team and wrote a proposal…” A bad answer might be, “Well, there was nothing I could do. It was an impossible situation.” Remember, Smart and Gets Things Done. The only way you’re going to be able to tell if somebody Gets Things Done is to see if historically they have tended to get things done in the past. In fact, you can even ask them directly to give you an example from their recent past when they took a leadership role and got something done—overcoming some institutional inertia, for example.

Most of the time in the interview, though, should be spent letting the candidate prove that they can write code. Reassure candidates that you understand that it’s hard to write code without an editor, and you will forgive them if the whiteboard gets really messy. Also you understand that it’s hard to write bug-free code without a compiler, and you will take that into account.

These softball questions seem too easy, so when I first started asking them, I had to admit that I really expected everyone to sail right through them. What I discovered was that everybody solved the problem, but there was a lot of variation in how long it took them to solve. That reminded me of why I couldn’t trade bonds for a living (http://www.joelonsoftware.com/articles/GuerrillaInterviewing3.html), which means that if the basic concepts aren’t so easy that you don’t even have to think about them, you’re not going to get the big concepts. You see, if you can’t whiz through the easy stuff at 100 m.p.h., you’re never gonna get the advanced stuff.

15 years of experience interviewing programmers has convinced me that the best programmers all have an easy aptitude for dealing with multiple levels of abstraction simultaneously. In programming, that means specifically that they have no problem with recursion (which involves holding in your head multiple levels of the call stack at the same time) or complex pointer-based algorithms (where the address of an object is sort of like an abstract representation of the object itself). Furthermore, I’ve come to realize that understanding pointers in C is not a skill, it’s an aptitude. Pointers require a complex form of doubly-indirected thinking that some people just can’t do, and it’s pretty crucial to good programming. A lot of the “script jocks” who started programming by copying JavaScript snippets into their web pages and went on to learn Perl never learned about pointers, and they can never quite produce code of the quality you need.

That’s the source of all these famous interview questions you hear about, like “reversing a linked list” or “detect loops in a tree structure.” Even though the format of the interview is, superficially, just a candidate writing some code on the whiteboard, my real goal here is to have a conversation about it. “Why did you do it that way?” “What are the performance characteristics of your algorithm?” “What did you forget?” “Where’s your bug?”

That means I don’t really mind giving programming problems that are too hard, as long as the candidate has some chance of starting out, and then I’m happy to dole out little hints along the way, little toeholds, so to speak. I might ask someone, say, to project a triangle onto a plane, a typical graphics problem, and I don’t mind helping them with the trig (SOH-CAH-TOA, baby!), and when I ask them how to speed it up, I might drop little hints about look-up tables. Notice that the kinds of hints I’m happy to provide are really just answers to trivia questions—the kinds of things that you find on Google.

Inevitably, you will see a bug in their function. So we come to question five from my interview plan: “Are you satisfied with that code?” You may want to ask, “OK, so where’s the bug?” The quintessential Open Ended Question From Hell. All programmers make mistakes, there’s nothing wrong with that, they just have to be able to find them. With string functions in C, most college kids forget to null-terminate the new string. With almost any function, they are likely to have off-by-one errors. They will forget semicolons sometimes. Their function won’t work correctly on 0 length strings, or it will GPF if malloc fails… Very, very rarely, you will find a candidate that doesn’t have any bugs the first time. In this case, this question is even more fun. When you say, “There’s a bug in that code,” they will review their code carefully, and then you get to see if they can be diplomatic yet firm in asserting that the code is perfect.

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